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Data Retention Policy
7-year financial retention and PII anonymisation procedures.
Other policies
- AML Policy Anti-money-laundering thresholds, alerts, and reporting.
- KYC Policy Verification tiers, document requirements, and review SLAs.
- Refund Policy Refund windows, processes, and customer-facing guarantees.
- Vendor Payout Policy Escrow window, dispute process, and payout cadence.
- PCI Scope Confirms we never store card PANs and outlines tokenisation.