Back to terms

Data Retention Policy

7-year financial retention and PII anonymisation procedures.

Other policies

  • AML Policy Anti-money-laundering thresholds, alerts, and reporting.
  • KYC Policy Verification tiers, document requirements, and review SLAs.
  • Refund Policy Refund windows, processes, and customer-facing guarantees.
  • Vendor Payout Policy Escrow window, dispute process, and payout cadence.
  • PCI Scope Confirms we never store card PANs and outlines tokenisation.