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KYC Policy
Verification tiers, document requirements, and review SLAs.
Other policies
- Data Retention Policy 7-year financial retention and PII anonymisation procedures.
- AML Policy Anti-money-laundering thresholds, alerts, and reporting.
- Refund Policy Refund windows, processes, and customer-facing guarantees.
- Vendor Payout Policy Escrow window, dispute process, and payout cadence.
- PCI Scope Confirms we never store card PANs and outlines tokenisation.